[Oh dear, Cilan startles back and only by sheer luck does he not end up on his backside. But he's not really too concerned about his well-being, being more focused on the person in front of him now.]

Are you alright, Miss? [We probably should have been paying attention to where we were going, because otherwise how do you miss the sight of someone with that many bags coming towards you, so...] Here, let us pick these up for you--consider it our apology for not looking where we were going, as well.

[So he'll be reaching down to help rescue some of those expensive clothes of yours from off the ground, because that's definitely not where they belong.]